Refund Policy

Our refund policy applies to fees paid for educational programs and services provided by Neeps Educational Trust. Refunds may be considered under the following circumstances:

• Course cancellation by Neeps Educational Trust
• Withdrawal from a program before the commencement date
• Technical issues preventing access to online courses (subject to verification)

Refund requests must be made in writing and sent to our team within the specified time frame. Processing times and applicable fees may vary.

Cancellation Policy

Participants may request to cancel their enrollment in a program. Cancellation requests must be made in writing. The following conditions may apply:

• Cancellation before the commencement date may be eligible for a partial refund, subject to applicable fees.
• No refunds will be provided for cancellations after the program has commenced.

Neeps Educational Trust reserves the right to cancel or reschedule programs due to unforeseen circumstances. In such cases, participants will be informed, and appropriate arrangements will be made.

For detailed information on our refund and cancellation policy or to initiate a request, please contact us at [email protected]

Neeps Educational Trust reserves the right to update or modify this policy at any time without prior notice.